Dedication to customer service
Friday, March 12th, 2010My previous post on anti-virus software had an interesting unforeseen consequence. As you surely remember, I made brief mention of Vipre Antivirus since I had given it a shot before trying Kaspersky. I thought the mention was just idle flavor text, to improve the narrative of my story. Moreover I thought that no sooner would my post be published than my mention of Vipre would be forgotten. I could not have been more mistaken.
The good people at Sunbelt Software must have some sort of Google alert or equivalent set up, searching for mentions of Vipre. Very quickly I was notified of a comment on my post, wherein Sunbelt apologized for any inconvenience and invited me to submit the offending file. After I emailed them a nice guy named Joe followed up and thanked me for my submission.
So, if you’re on the market for anti-virus software, I say give Vipre a try. They’re clearly dedicated to customer service.
